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Customer Service

Order Processing/Customer interface

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Want to join a stable organization that continues to expand? Want to work for great people at a company where people enjoy working and stay? We are a customer-centric organization. We empower our employees to make decisions. We work together toward the same goal—to deliver the best customer experience!

In this position you will be responsible for:

· Processing all orders and customer interface.

· Delivering exceptional customer service through proper flow of customer requirements, on time delivery and timely communication of order status.

· Working with sales and warehouse staff to ensure proper delivery of orders.

· Following up with customers on all orders and deliverables.

· Daily invoicing of orders

Qualifications:

· Exceptional attention to detail

· Excellent communication skills

· Proactive attitude

· Fast and accurate typing/data entry skills

· Ability to handle multiple tasks simultaneously

· Enjoy working with customers

· Mastered time management and organization

· Enjoy a fast-paced environment

Meeting Planner

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We are looking for a Professional Sales Representatives to become part of our team! This is a great opportunity to expand your career with an established company and work with Fortune 500 companies.

Responsibilities:

Train on our:
1. Prospect new business using our newly built sales process
2. Build and execute Sales Plans to meet or exceed assigned targets
3. Forecast and track key account metrics
4. Achieve weekly and monthly sales goals
5. Meet with management once a week to be mentored/coached and to review results, pipeline and activity

Qualifications:

Professional sales training/experience including prospecting through cold calls, creating meetings and finding qualified opportunities which create results.

Ability to build rapport with prospects
Excellent written and verbal communication skills
Positive and professional demeanor

Internships at Accolade

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Real Experience. Real Education.

Are you looking to be inspired and to inspire others with your bold ideas?

You’ve come to the right place. We are a team that wants to make a difference in the world.

Accolade is relentlessly reinventing healthcare with its blend of compassionate people, clinical expertise and intelligent technologies.

Our internship program supports our mission because of people just like you who want to jump in, roll up their sleeves, work together and get stuff done.

Consignment Consultant @ Startup

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Title: Consignment Consultant
Reports to: Co-Founders

Starting from an apartment in Old City, and now to an office in East Kensington (Billy Penn Studios), Pinky is a pre-launch start-up operating in the consignment/tech space. Imagine Lyft but for consignment—you have stuff, you put it in a pink bin, we sell it, you get paid. If we cannot sell it, we will do our best to donate, upcycle or recycle the items. Everything should be this easy.
We care deeply about sustainability, giving back to our community and social justice. These are non-negotiable for us and deeply engrained in our culture.
We are looking for Consignment Consultants with experience in sales of second-hand fashion, specifically on Grailed, Depop Etsy and Poshmark. This job will be on location at Billy Penn Studios (5th and Oxford) and will be nights and weekends—with tons of flexibility.
Don’t have online sales experience but still want to get involved? Please let us know how you’d like to help.

Specific Duties
• Manage bin disposition for incoming product
• Value product
• Prep and photograph items
• Determine best platform and collateral for resale
• Help create KPI’s and SOP’s
• Recommend alterations/upcycling ideas to keep product out of landfill
• Sort non-sellable product based on our pinky partner (charities) criteria

Education + Experience
– Re-selling experience with Depop, Grailed, Etsy, eBay, Poshmark, etc.
– Creative self-starter and entrepreneurial in nature
– Thrives with autonomy but also works well with a team
– Looking to be a part of something from the ground floor
– Tolerating us blasting The Grateful Dead and The Clash is also a pro

Required
• Must be vaccinated with booster
• Experience with Depop, Grailed, Etsy, eBay, Poshmark, etc.
• Passion for sustainability
[email protected] www.trypinky.com

Clients Solutions Associate (Junior-Level)

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APPLY NOW by emailing your resume to Laura Shaw at [email protected]

GLG is the global insight network trusted by leading decision makers. With locations all over the world, including hubs in New York, Austin, Hong Kong, and London, we’re thrilled to continue expanding our team by opening a new office in Philadelphia. GLG professionals work directly with the world’s best businesses, collaborating across teams and geographies to drive successful outcomes for our clients and experts, all within our pioneering Compliance framework. Because GLG is a people business, we invest significantly in our employees’ development and growth so they can be their best professional selves. We’re looking for smart, curious people to join our Client Solutions team, be part of our values-driven culture, and help us bring the power of insight to every great professional decision.​

Our Client Solutions team is the engine driving GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – connecting them with the right experts so they can act with the confidence to make great professional decisions.​

Specific responsibilities include (but are not limited to):​

  • Daily engagement with clients on a broad range of custom solutions including phone consultations, surveys and ​in-depth projects, events and teleconferences to creatively support the client and their business needs.​
  • Running end to end project management of custom solutions for clients including but not limited to project scoping, project set-up, client and expert engagement, recruiting of new experts, vetting and highlighting experts, project follow up and compliance. ​
  • Full-cycle recruiting – sourcing leads, performing various types of outreach, and pitching GLG’s business model to bring new experts into the network on specific client requests.​
  • Maintaining accountability and responsibility for client projects and the overall client experience.​
  • Collaborating with colleagues and other internal stakeholders to deliver on research needs to maximize commercial outcomes, grow revenue and ensure retention of existing accounts.​
  • Adhering to and upholding GLG’s compliance standards and company values to protect the integrity of client engagements.  ​

As a Senior Associate, you will have the opportunity to:​

  • Excel in a fast-paced, metrics-driven, highly collaborative, and demanding environment.​
  • Develop strong, transferable business skills – including client service excellence, written and oral communication, client and account management, time management, negotiation, critical thinking, project management, and the ability to achieve commercial targets.​
  • Collaborate with colleagues on and across multiple internal teams to build and shape a business.​
  • Support and mentor newer professionals.

An ideal candidate will have the following:​

  • Bachelor’s degree or higher (required). ​
  • 1-3 years of post-graduate work experience in client-facing, partnerships, sales or account management roles.​
  • Demonstrated performance and business judgment, in some or all the following areas:​
    • Client service, project execution/management, or networking; and/or business development, relationship management, etc.​
  • Superior communication (oral and written) and interpersonal skills.​
  • Ability to work responsibly, both independently and collaboratively as needs warrant, in an ever-changing, and ​fast-paced team environment.​
  • Appreciation for the role data and metrics play in growing a business successfully.​
  • Receptive to close coaching and feedback.  ​
  • Adaptive mindset showcasing the ability to think creatively about solutions. ​
  • Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.​
  • Hustle and tenacity; demonstrating the ability to go above and beyond to delight clients. ​
  • Willingness to work flexible and extended hours (including evenings, and some holidays) outside of the traditional workday, as needed based on clients needs.​

​What We Offer

  • Salary/Benefits: Competitive base salary and a comprehensive benefits program that includes our flexible PTO policy.​
  • Mobility: When certain performance and tenure requirements are met and exceeded within role, employees can explore mobility opportunities in different offices, and/or regions across GLG.​
  • Work Environment: Although we are currently working from home due to the global pandemic, GLG offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. We also welcome our experts and other guest speakers to teach us what they know – because our learning mission extends to ourselves. ​
  • Our fun, team-focused environment includes community volunteer programs, a dynamic activity-based workspace, a mentor program, and various team-building and health & wellness activities.

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of 900,000+ experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

APPLY NOW by emailing your resume to Laura Shaw at [email protected]

Client Solutions Associate, Healthcare (Entry-level)

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APPLY NOW by emailing your resume to Aubrey Hobson at [email protected]

We are seeking recent graduates to join GLG as Associates on healthcare-focused teams who have a strong interest in excelling at best-in-class client service in a performance-driven, merit-based, and team-oriented environment.

Associates are the engine behind building GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. Associates recruit new executives and industry professionals into our database of subject matter experts for time-sensitive consulting engagements while also partnering with GLG’s Client Solutions teams to ensure we delight our clients. Successful Associates master professional and transferable skills that include sourcing, funnel management, professional communication, phone presence, workload balancing, and time management.

Promotion to Senior Associate occurs typically after 12 months when specific quantitative and qualitative goals are achieved.​

Key Associate responsibilities include

  • Full-cycle recruiting – including but not limited to: sourcing leads, performing various types of outreach, pitching GLG’s business model, and working with internal stakeholders to delight clients
  • Aligning with Client Solutions team on urgent client requests, deadlines, and goals in tight timeframes and short project lifecycles
  • Adhering to and upholding GLG’s compliance standards and company values to protect the integrity of client engagements
  • Meeting and exceeding goals across multiple recruiting projects at any given time
  • Vetting recruits based on client needs as well as briefing recruits on GLG’s business model, policies, compliance, and terms & conditions

As an Associate, You Will Learn

  • Excel in a fast-paced, metrics-driven, entrepreneurial, and challenging environment
  • Develop strong, transferable business skills – including client service excellence, written and oral communication, client and account management, time management, negotiating, problem solving, project management, and the ability to achieve commercial targets
  • Collaborate with colleagues on and across teams to build and shape a business

Ideal candidates also have:

  • Bachelor’s degree required in healthcare-related field (e.g. Biology, Chemistry, Psychology, Healthcare Public Policy, Biomedical Engineering, etc)
  • Strong interest in developing the skills to excel at client service in a high-volume environment
  • Superior communication (oral and written) and interpersonal skills
  • Ability to work responsibly, both independently and collaboratively as needs warrant, in an ever-changing, and fast-paced environment
  • High motivation to exceed personal weekly, monthly, and quarterly commercial metrics
  • Confidence in making outbound cold calls
  • Strong problem-solving skills and hustle attitude
  • Receptive to close coaching and feedback
  • Insatiable desire to learn about healthcare topics
  • Willingness to work flexible and extended hours (including evenings) outside of the traditional workday, as needed based on client needs

 What We Offer​

  • Salary/Benefits: This position offers a competitive base salary, eligibility for a year-end performance-based discretionary bonus, and a comprehensive benefits program that includes our flexible/open PTO policy. All U.S. GLGers also have access to other benefits such as tuition reimbursement, wellness programs, speaker series events, employee resource groups, and ample social impact programs.​
  • Mobility: When certain performance and tenure requirements are met, employees can explore mobility opportunities in different roles, offices, and/or regions​
  • Work Environment: Although we are currently working from home due to the global pandemic, all of our U.S. offices are open for employees who would prefer to work in an office setting. Our U.S. offices offer numerous perks and vary by location. When working in our New York or Austin offices, employees can enjoy incentives such as complimentary meals, full service barista bars, and access to on-site gyms.

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

APPLY NOW by emailing your resume to Aubrey Hobson at [email protected]

Client Solutions Associate (Entry-level)

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APPLY NOW by emailing your resume to Aubrey Hobson at [email protected]

We are seeking recent graduates to join GLG as Associate who have a strong interest in excelling at best-in-class client service in a performance-driven, merit-based, and team-oriented environment.​

Associates are the engine behind building GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. Associates recruit new executives and industry professionals into our database of subject matter experts for time-sensitive consulting engagements while also partnering with GLG’s Client Solutions teams to ensure we delight our clients. Successful Associates master professional and transferable skills that include sourcing, funnel management, professional communication, phone presence, workload balancing, and time management.

Promotion to Senior Associate occurs typically after 12 months when specific quantitative and qualitative goals are achieved.​

Key Associate Responsibilities Include​

  • Full-cycle recruiting – including but not limited to sourcing leads, performing various types of outreach, pitching GLG’s business model, and working with internal stakeholders to delight clients​
  • Aligning with Client Solutions team on urgent client requests, deadlines, and goals in tight timeframes and short project lifecycles ​
  • Adhering to and upholding GLG’s compliance standards and company values to protect the integrity of client engagements​
  • Meeting and exceeding goals across multiple recruiting projects at any given time​
  • Vetting recruits based on client needs as well as briefing recruits on GLG’s business model, policies, compliance, and terms & conditions​

 As an Associate, You Will Learn​

  • Excel in a fast-paced, metrics-driven, entrepreneurial, and challenging environment​
  • Develop strong, transferable business skills – including client service excellence, written and oral communication, client and account management, time management, negotiating, problem solving, project management, and the ability to achieve commercial targets ​
  • Collaborate with colleagues on and across teams to build and shape a business​

 Ideal Candidates Also Have​

  • Bachelor’s degree​ (required)
  • Strong interest in developing the skills to excel at client service in a high-volume environment​
  • Superior communication (oral and written) and interpersonal skills​
  • Ability to work responsibly, both independently and collaboratively as needs warrant, in an ever-changing, and fast-paced environment​
  • High motivation to exceed personal weekly, monthly, and quarterly commercial metrics​
  • Confidence in making outbound cold calls​
  • Strong problem-solving skills and hustle attitude ​
  • Receptive to close coaching and feedback​
  • Insatiable desire to learn about new topics​
  • Willingness to work flexible and extended hours (including evenings, weekends and bank holidays) outside of the traditional workday, as needed based on client needs​
  • Proficiency in any of the following languages a plus: Spanish, Portuguese, and/or Mandarin​

 What We Offer​

  • Salary/Benefits: This position offers a competitive base salary, eligibility for a year-end performance-based discretionary bonus, and a comprehensive benefits program that includes our flexible/open PTO policy. All U.S. GLGers also have access to other benefits such as tuition reimbursement, wellness programs, speaker series events, employee resource groups, and ample social impact programs.​
  • Mobility: When certain performance and tenure requirements are met, employees can explore mobility opportunities in different roles, offices, and/or regions​
  • Work Environment: Although we are currently working from home due to the global pandemic, all of our U.S. offices are open for employees who would prefer to work in an office setting. Our U.S. offices offer numerous perks and vary by location. When working in our New York or Austin offices, employees can enjoy incentives such as complimentary meals, full service barista bars, and access to on-site gyms.

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

APPLY NOW by emailing your resume to Aubrey Hobson at [email protected]