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Information Technology

International Entrepreneurship/ Virtual & Hybrid Events Coordinator

March 8, 2021 by Val

MID-ATLANTIC – EURASIA BUSINESS COUNCIL
Website: http://ma-rbc.org
2021 INTERNSHIP PROGRAM

IMMEDIATE OPENING:
International Entrepreneurship/ Virtual & Hybrid Events Coordinator

We are looking for talented college students with a passion for International Entrepreneurship and Eurasian-American engagement to join Mid-Atlantic – Eurasia Business Council as interns. Internships at the Mid-Atlantic – Eurasia Business Council offer college students invaluable resume building work experience. Interns will have the opportunity to learn about and contribute to many aspects of our business, interact with our partner organizations and members companies, and participate in virtual and hybrid events. Working for Mid-Atlantic – Eurasia Business Council offers the chance to enter the world of the international entrepreneurship, trade and business development.

Qualifications
• Undergraduate or graduate college students
• Ability to commit 5-10 hours per week (flexible structure)
• Excellent communication skills
• Personal computer skills
• Strong interest in international affairs a must; some foreign/Russian language capability preferred but not required.

Organization Description:
Since 1994, the Mid-Atlantic – Eurasia Business Council has worked to foster business relations and cultivate economic, educational, entrepreneurial and cultural ties between the U.S. Mid-Atlantic region and Eurasia.

Contact: Val Kogan, President, val@ma-rbc.org
(484) 467-7444

Desktop Support – Technical Services Analyst

March 4, 2021 by Deb

Tech and Innovation Internship

February 18, 2021 by GwenCBK

We are seeking interns interested in pursuing a tech or tech-related career to join Draft Studios for a summer internship.

In this position, you will gain real-world experience at a fast-paced web development company. You will work on the Draft Studios team to support the development of a combination of internally facing and externally facing web-based applications for clients. The ideal candidate will be collaborative, organized, and able to work independently.

This is the first year in the 1Philadelphia Tech and Innovation Rotational Internship program. The goal of the program is to provide students with experience in tech across multiple environments. Based on your performance during this internship, you will have priority access to future internships with companies throughout the Greater Philadelphia Area.

Logistics

This internship will be 100% remote for 10 weeks, 40 hours per week. Start date is May 31, 2021. Compensation will be $15-$18 per hour. No academic credit is available.

Application Information

Application Deadline: March 31, 2021

Qualifications

  • Rising freshman or rising sophomore at a 2- or 4-year educational institution
  • Strong interest in pursuing a career in a tech or tech adjacent (product manager, UI/UX, etc)  field
  • Non CS majors interested in pursuing a career in tech strongly encouraged to apply

Required Skills

  • Ability to work as a critical member of a team
  • Ability to function in situations that are not clearly defined, learn quickly, and figure out how to remove roadblocks

 

About Draft Studios

Draft Studios is a web application development, user interface/user experience design, and technology strategy company. We develop prototypes and minimum viable products for early-stage startups and social impact organizations. Our vision is to give every non-technical person with the ability to change the world the technical backing needed to make their ideas a reality.

Draft Studios is a Coded by Kids program.

 

About Coded by Kids

Coded by Kids is a Philadelphia-based 501(c)(3) nonprofit fighting inequity by preparing underrepresented young people to succeed as tech and innovation leaders through project-based learning and mentorship. Our programs are designed to provide young people with beginner to advanced level software development, data science, and user experience design skills.

About 1Philadelphia

1Philadelphia is a Coded by Kids initiative. 1Philadelphia’s exists to make Philadelphia the capital of equitable tech and innovation. Our mission is to create an unstoppable network of education, resources, and support to empower underrepresented people in tech and innovation.

EEOC

Draft Studios is an Equal Opportunity Employer. Draft Studios is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Draft Studios are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

Application Support Analyst

February 18, 2021 by Bonnie

The Application Support team is Office Practicum’s most customer focused team. It is where centralized conversations take place, the voice of the customer is amplified, and the amount of data captured is significant. Team members need to have a passion for client service and enjoy troubleshooting. This is a frontline client-focused position with the overall goal of supporting or restoring the relationship between OP and our clients. Team members will be responding to incoming questions, requests, and concerns from Office Practicum clients.

Essential Functions / Tasks / Duties / Responsibilities:
• Respond to incoming client inquiries via telephone, chat, and email.
• Research and resolve client issues and requests.
• Explain complex issues in appealingly simple terms
• Manage case backlog and meet commitments to clients
• Escalate tickets properly
• Represent client needs and concerns when interacting with various OP departments
• Stays current on all software releases, enhancements, and reported issues
• Utilize critical thinking, root cause analysis, and problem solving skills to address client issues in the most efficient way possible
• 80% of work is performed via real-time/live conversations with clients via telephone and chat.
• All work is performed via computer, using various software programs. Software applications include: Google suite of products, Salesforce CRM, JIRA ticketing system, and Office Practicum EHR. Telephone is used in most client interactions.

Education and Experience Requirements:
• A Bachelor Degree is preferred, but not required to be successful
• Customer Service experience requiring a technology component to perform duties preferred. This could be in a variety of settings and industries, including financial, insurance, medical, hospitality, etc.
• Experience supporting or working with an EHR (a plus, but not required)

Amicus Summer 2021 Internships

February 9, 2021 by Marissa Amicus

Amicus Therapeutics, a biotechnology company located in University City, is changing the world. No, really—those who work on the Amicus team are working to discover, develop, and deliver novel medicines for rare diseases. The team is inventive, purposeful… and growing. Amicus is hiring for summer 2021 internship positions across all departments. View the job descriptions at the links below!


  • Clinical Supply Chain Intern
  • Science Intern
  • Commercial Analytics Intern
  • Global Supply Chain Intern
  • Project Management Intern
  • Communications Intern
  • Patient & Professional Advocacy Intern
  • Global Regulatory Affairs Intern
  • Medical Writing Intern

 

IT Leadership Intern

January 8, 2021 by Vaughn

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